SouthGenetics and its affiliates in the various countries where it operates (hereinafter, "SouthGenetics") recognize the importance of protecting the personal information of its users, patients, providers, and visitors to the website www.southgenetics.com.

This Privacy Notice is intended to inform you about how we collect, use, store, and protect your personal data, in accordance with current data protection laws in the countries where we provide our services.

1. Data Controller Identity

SouthGenetics, with a contact address via email at compliance@southgenetics.com, is responsible for the processing of your personal data provided through this website, our social media, electronic forms, by phone, or during in-person interactions.

2. Personal Data We Collect

The data we may request includes:

• Datos de identificación: nombre completo, documento de identidad, edad, nacionalidad.
• • Contact information: phone number, email address, home address.
• Datos sensibles: información relacionada con su salud, antecedentes genéticos o biomédicos, en caso de que solicite o reciba alguno de nuestros servicios.

3. Purpose of Data Processing

Primary purposes:

• To provide the requested services and follow up on inquiries or service contracts.

• To respond to information requests, questions, complaints, or clarifications.

• To comply with legal or contractual obligations.

Secondary purposes:

• • To send informational or promotional communications about our services.
  • To conduct satisfaction surveys and market studies.
• • To invite you to events or activities related to SouthGenetics.

You may request at any time that your data not be used for secondary purposes by writing to compliance@southgenetics.com. compliance@southgenetics.com.

4. Transfer of Personal Data

Your data may be shared with:

• • Service providers related to service delivery (labs, logistics providers, etc.).
• • Competent authorities when required by law.

In all cases, we will ensure that third parties comply with appropriate security and confidentiality measures.

5. Data Subject Rights

You have the right to access, rectify, update, or delete your personal data, as well as to object to its processing or revoke the consent you have given.

To exercise these rights, please contact us at compliance@southgenetics.com. We will guide you through the appropriate procedure in accordance with the applicable laws of your country of residence.

6. Information Security

SouthGenetics applies administrative, technical, and physical security measures to protect your information from damage, loss, alteration, destruction, or unauthorized use.

7. Minors and Vulnerable Individuals

When processing the personal data of minors or individuals who require assistance in exercising their legal capacity, we will always do so with the express consent of their legal representatives, and with additional security measures in place.

8. Changes to This Privacy Notice

SouthGenetics may modify this Privacy Notice at any time. Any changes will be published on the website www.southgenetics.com at least 15 days prior to taking effect.

9. Contact

If you have any questions about this Privacy Notice or wish to exercise your rights, please write to us at:

Email: compliance@southgenetics.com

Website: www.southgenetics.com